Member Success Coordinator

Dialogue is hiring a Member Success Coordinator on a 12-month mandate, reporting to the Senior Manager, Customer Success. The role provides empathetic member support by chat and email, triages operational requests and escalations, improves the member FAQ AI chatbot and maintains Zendesk AI tools. Requires customer support or service experience, hands-on Zendesk experience, comfort with AI tools and excellent written and verbal communication in both French and English.

Apply on the employer's official site.